Frequently asked questions

Absolutely. We only use premium, professional-grade products to ensure long-lasting results and maintain nail health.

We provide a full range of luxury nail treatments including BIAB, gel manicures, acrylic extensions, nail art, and bespoke nail design tailored to each client.

Appointment times vary depending on the service. A standard gel manicure takes around 45–60 minutes, while more detailed sets or extensions may take up to 2 hours.

Please arrive with clean nails free from product where possible. If removal is required, let us know in advance so we can allow extra time.

With proper care, gel and BIAB treatments typically last 2–3 weeks. Longevity depends on lifestyle and aftercare.

Yes, we specialise in bespoke nail art. You’re welcome to bring inspiration, or we can create a unique design suited to your style.

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee.

We recommend using cuticle oil daily, avoiding harsh chemicals, and wearing gloves for cleaning to maintain your nails.

We welcome both walk-ins and appointments. Booking in advance is recommended to ensure availability and minimise waiting time.

Yes, we offer safe and professional removal services. Please inform us when booking so we can schedule accordingly.